Nextech Status

All Systems Operational

Nextech EHR (powered by IntelleChartPRO) Operational

Nextech Practice Management (powered by Practice+) Operational

Nextech NexCloud Operational

Nextech SRSPro Hosted Operational

TouchMD Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 24, 2025

No incidents reported today.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

Nextech Payments - slowness/errors

Resolved - This incident has been resolved.
Oct 22, 13:11 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 12:43 EDT

Identified - The issue has been identified and a fix is being implemented.
Oct 22, 12:21 EDT

Update - We are continuing to investigate this issue.
Oct 22, 11:40 EDT

Investigating - We are currently investigating issues affecting Payment Processing
Oct 22, 11:27 EDT

Oct 21, 2025

No incidents reported.

Oct 20, 2025

AWS outage may impact some Nextech systems

Resolved - AWS systems appear to be fully back online for those zones impacting Nextech clients. We will continue to monitor the situation until full resolution, but we do not expect any further impact on Nextech products.
Oct 20, 17:24 EDT

Update - AWS recovery continues to improve, and we continue to monitor for any issues.
Oct 20, 15:53 EDT

Update - We are continuing to monitor for any further issues.
Oct 20, 12:43 EDT

Monitoring - Nextech systems are still operational, but some services may experience degradation, including access to some features or optional preferences. US systems are slowly returning to normal operation, but some regions are still impacted. We are monitoring AWS system status. https://health.aws.amazon.com/health/status
Oct 20, 12:32 EDT

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

Nexcloud IPAD connectivity Issues

Resolved - This incident has been resolved.
Oct 13, 09:12 EDT

Monitoring - A fix has been implemented and we are monitoring the results. If you are still having issues connecting your Ipad App, please update your app from the App Store to version 3.03
Oct 11, 19:34 EDT

Investigating - We are currently investigating an issue with Nexcloud Ipad Connectivity.
Oct 11, 18:04 EDT

Oct 12, 2025

No incidents reported.

Oct 11, 2025

Oct 10, 2025

No incidents reported.