All Systems Operational
Nextech EHR (powered by IntelleChartPRO) Operational
Nextech Practice Management (powered by Practice+) Operational
Nextech NexCloud Operational
Nextech SRSPro Hosted Operational
TouchMD Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024
Resolved - This incident has been resolved.
Nov 11, 16:01 EST
Update - We are continuing to monitor for any further issues.
Nov 11, 15:45 EST
Monitoring - Latest update from Newcrop: Monitoring - The primary issue has been resolved and the prescriptions are now processing normally. Prescription transmission details may not be immediately available and should be restored in the near future as the update completes.
Nov 11, 2024 - 13:09 EST please visit https://status.newcroprx.com/ for realtime updates

Nov 11, 13:14 EST
Investigating - Newcrop is currently experiencing issues with their eprescribing system. please visit https://status.newcroprx.com/ for updates
Nov 11, 12:58 EST
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Resolved - This incident has been resolved.
Nov 7, 10:18 EST
Update - We are continuing to investigate this issue.
Nov 6, 14:04 EST
Update - We are working with Microsoft to investigate the issue.
Nov 5, 09:40 EST
Update - We are continuing to investigate this issue.
Nov 4, 18:10 EST
Update - We are continuing to investigate this issue.
Nov 4, 12:53 EST
Investigating - We are currently investigating an issue where ICP and Nexcloud are intermittently not receiving messages between them, having the following impact:
- Patients and appointments sent from Nexcloud are not created/updated in ICP.
- Billing information sent from ICP are not received by Nexcloud.
In both cases, information is not lost and will be processed normally once the connection is restored.

Nov 4, 12:53 EST
Nov 6, 2024