All Systems Operational

Nextech EHR (powered by IntelleChartPRO) Operational
Nextech Practice Management (powered by Practice+) Operational
Nextech NexCloud Operational
Nextech SRSPro Hosted Operational
TouchMD Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Resolved - This incident has been resolved.
Apr 16, 18:33 EDT
Update - We are continuing to work on a fix for this issue.
Apr 16, 17:05 EDT
Update - We wanted to make you aware that our phone provider, Zoom, is currently experiencing an issue that may impact our ability to answer support calls or join Nextech scheduled calls. As a result, you may experience longer than usual hold times when trying to reach our team by phone.

Please rest assured that all Nextech systems remain fully operational, and our teams are actively monitoring the situation. You can follow updates on Zoom’s status here: https://status.zoom.us/

We appreciate your patience and understanding. If you need assistance and are unable to reach us by phone, please feel free to contact us through the support portal or by email.

Apr 16, 15:52 EDT
Identified - Our phone provider zoom is having issues that are preventing some support agents from being able to take calls. This may result in longer than normal hold times. https://status.zoom.us/ for more info. All Nextech systems are currently functioning.
Apr 16, 15:25 EDT
Resolved - This incident has been resolved.
Apr 16, 09:43 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 17:03 EDT
Investigating - We are currently investigating issues with errors/loading issues in charting
Apr 15, 16:56 EDT
Apr 15, 2025
Apr 14, 2025
Resolved - This incident has been resolved.
Apr 14, 17:14 EDT
Update - We are continuing to monitor for any further issues.
Apr 14, 16:09 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 15:41 EDT
Investigating - We are engaging with Microsoft to investigate issues with SFTP connectivity affecting HL7 Transmission
Apr 14, 14:04 EDT
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.