Resolved -
This incident has been resolved.
Nov 7, 10:18 EST
Update -
We are continuing to investigate this issue.
Nov 6, 14:04 EST
Update -
We are working with Microsoft to investigate the issue.
Nov 5, 09:40 EST
Update -
We are continuing to investigate this issue.
Nov 4, 18:10 EST
Update -
We are continuing to investigate this issue.
Nov 4, 12:53 EST
Investigating -
We are currently investigating an issue where ICP and Nexcloud are intermittently not receiving messages between them, having the following impact:
- Patients and appointments sent from Nexcloud are not created/updated in ICP.
- Billing information sent from ICP are not received by Nexcloud.
In both cases, information is not lost and will be processed normally once the connection is restored.
Nov 4, 12:53 EST