Nextech Status

Practice + Appointment Reminders are sporadically not sending

Update - We have resolved most of the issues and are continuing to monitor.
Sep 17, 2025 - 11:29 EDT

Monitoring - We have released a fix and will continue to monitor the issue throughout the remainder of today and tomorrow.
Sep 16, 2025 - 16:50 EDT

Update - We've identified the issue and are working through a resolution.
Sep 16, 2025 - 10:38 EDT

Update - We are continuing to work on a fix for this issue.
Sep 15, 2025 - 12:42 EDT

Update - We are continuing to work on a fix for this issue.
Sep 15, 2025 - 08:46 EDT

Identified - The issue has been identified and a fix is being implemented.
Sep 12, 2025 - 16:50 EDT

Investigating - Appointment Reminders are being sent sporadically. We are currently investigating the issue.
Sep 12, 2025 - 15:04 EDT

Nextech EHR (powered by IntelleChartPRO) Operational

Nextech Practice Management (powered by Practice+) Operational

Nextech NexCloud Operational

Nextech SRSPro Hosted Operational

TouchMD Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 17, 2025

Unresolved incident: Practice + Appointment Reminders are sporadically not sending.

Sep 16, 2025

Sep 15, 2025

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

Application errors in Nextech EHR

Resolved - This incident has been resolved.
Sep 5, 13:03 EDT

Investigating - We are currently investigating a report of application errors being received by a subset of customers in IntelleChartPRO while printing letters and prescriptions
Sep 5, 11:28 EDT

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.