Nextech Status

May 17, 2025

No incidents reported today.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

Login/performance issues 5/14

Resolved - This incident has been resolved.
May 14, 11:59 EDT

Update - We are continuing to monitor for any further issues.
May 14, 11:59 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 11:27 EDT

Investigating - We are currently investigating an issue with performance/login issues affecting a subset of customers using our Intellechart platform
May 14, 11:11 EDT

May 13, 2025

No incidents reported.

May 12, 2025

Application errors loading charts 5/12

Resolved - This incident has been resolved.
May 12, 15:54 EDT

Investigating - We are investigating issues with a subset of clients getting application errors loading charts
May 12, 14:57 EDT

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

slowness/login issues with our TouchMD applications

Resolved - This incident has been resolved.
May 6, 16:03 EDT

Investigating - We are currently investigating slowness/login issues with our TouchMD applications
May 6, 15:28 EDT

May 5, 2025

Slowness/Login issues with Nextech EHR

Resolved - This incident has been resolved.
May 5, 08:40 EDT

Update - We are continuing to monitor for any further issues.
May 1, 14:02 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 1, 14:02 EDT

Update - We have deployed some updates and are seeing improved performance but are continuing to monitor performance
May 1, 11:45 EDT

Identified - We have identified a residual issue from yesterdays performance issues. We are working on rolling out a fix this morning.
May 1, 11:04 EDT

Investigating - We are currently investigating some residual slowness/performance issues. We will update as soon as we have more info
May 1, 10:10 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 1, 07:12 EDT

Identified - We believe we have identified the issue causing todays performance issues. We are working to deploy expanded resources this evening that should alleviate the issue. At the same time we are continuing to address the root cause, make additional changes and closely monitor the situation. We will post regular updates through tomorrow.
Apr 30, 18:01 EDT

Update - We continue to see more improvement are continuing to work on the issue, we are continuing to scale the environment out to resolve performance while we research the root cause.
Apr 30, 16:27 EDT

Update - We continue to see more improvement but are continuing our investigation to get back to normal operations. We will continue to provide updates as soon as we have them.
Apr 30, 14:44 EDT

Update - 1:45 update - We have made additional configuration changes continue to see improvements in response time while simultaneously researching the root cause for a permanent resolution. We have all resources working on this. We will continue to provide updates as soon as we have them.

This is only affecting a subset of clients
Apr 30, 13:47 EDT

Update - We are continuing to make all possible improvements to response time while simultaneously researching the root cause for a permanent resolution.We will continue to provide updates as soon as we have them.

This is only affecting a subset of clients
Apr 30, 13:10 EDT

Update - We are continuing to make all possible improvements to response time while simultaneously researching the root cause for a permanent resolution.We will continue to provide updates as soon as we have them.
Apr 30, 12:36 EDT

Update - 11:50 update: We are continuing to investigate the issue. We have all resources working on this and are actively making changes to the system and seeing improvements. We will continue to provide updates as soon as we have them. We do not have an ETA at this time but will provide one as soon as we do.
Apr 30, 11:52 EDT

Update - We are continuing to investigate the issue. We have all resources working on this. We will continue to provide updates as soon as we have them. We do not have an ETA at this time but will provide one as soon as we do.
Apr 30, 11:23 EDT

Update - We are continuing to investigate the issue. We have all resources working on this. We will continue to provide updates as soon as we have them. We do not have an ETA at this time but will provide one as soon as we do.
Apr 30, 10:46 EDT

Update - We are continuing to investigate the issue. We will continue to provide updates as soon as we have them.
Apr 30, 10:20 EDT

Update - We are continuing to investigate the issue with Performance/Login issues. WIll provide updates as soon as available.
Apr 30, 09:43 EDT

Update - We are aware of a slowness affecting some clients. We are actively investigating and working to resolve the issue.
Apr 30, 09:10 EDT

Update - we are investigating Slowness / login errors with our Nextech EHR sytsem
Apr 30, 08:56 EDT

Investigating - We are currently investigating Slowness and login issues with Nextech EHR
Apr 30, 08:55 EDT

issues loading charts

Resolved - This incident has been resolved.
May 5, 08:40 EDT

Update - We are continuing to work on a fix for this issue.
May 5, 08:25 EDT

Identified - The issue has been identified and a fix is being implemented.
May 5, 08:19 EDT

Investigating - We are currently investigating issues with a subset of clients experiencing issues loading charts
May 5, 08:07 EDT

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

All Systems Operational

Past Incidents