Nextech Status

All Systems Operational

Nextech EHR (powered by IntelleChartPRO) Operational

Nextech Practice Management (powered by Practice+) Operational

Nextech NexCloud Operational

Nextech SRSPro Hosted Operational

TouchMD Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 14, 2024

No incidents reported today.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

Intermittent Errors

Resolved - Our development team was able to work with Microsoft to Resolve the issue
Sep 12, 13:37 EDT

Update - We are seeing fewer occurrences today but are continuing to work with Microsoft to identify the cause of the issue and a solution.
Sep 11, 14:28 EDT

Update - We have enabled logging to help trace the intermittent outages as traffic resumes tomorrow morning. We will continue to work with Microsoft on identifying the cause
Sep 10, 21:35 EDT

Update - We are continuing to work with Microsoft to identify Root Cause
Sep 10, 19:14 EDT

Identified - Some users may experience intermittent errors related to Virtual Machine connections. We are working with Microsoft on a resolution.
Sep 10, 14:14 EDT

Some Clients Experiencing DNS Issues

Resolved - This incident is resolved
Sep 12, 11:22 EDT

Update - We are continuing to monitor for any further issues.
Sep 12, 11:21 EDT

Monitoring - The issue is being reported as resolved and connectivity is being restored to all Nextech systems. We will continue monitoring the issue
Sep 12, 10:20 EDT

Investigating - We are investigating a global DNS issue reported by AT&T and other providers, causing multiple customers to be unable to access Nextech services and other services. We will provide an update as we learn more
Sep 12, 09:32 EDT

Sep 11, 2024

Sep 10, 2024

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.