All Systems Operational

Nextech EHR (powered by IntelleChartPRO) Operational
Nextech Practice Management (powered by Practice+) Operational
Nextech NexCloud Operational
Nextech SRSPro Hosted Operational
TouchMD Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 14, 2026

Resolved - This has been resolved and we are continuing to monitor the performance.
Aug 14, 10:07 EDT
Monitoring - A corrective action has been implemented.

Service functionality has been restored, and we are actively monitoring system performance to ensure stability and confirm that the issue has been fully resolved.

We will continue monitoring and provide confirmation once validation activities have been completed.

Aug 14, 09:25 EDT
Identified - We have identified the cause of the issue and are working on a resolution.

While work is ongoing, some customers may continue to experience inability to log in, application errors, and intermittent access issues. We are prioritizing restoration efforts and closely monitoring the environment.

Our next update will be provided once implementation progress has been confirmed.

Aug 14, 09:08 EDT
Investigating - We are investigating reports of an issue affecting login and access functionality. Customers may experience inability to log in, application errors, and intermittent access issues.

Our team is actively working to determine the cause and assess the scope of impact. We will provide additional updates as more information becomes available.

We apologize for the disruption and appreciate your patience.

Aug 14, 07:51 EDT
Resolved - This has been resolved and we are continuing to monitor the performance.
Aug 14, 10:07 EDT
Monitoring - We are seeing continued improvements within the system and are continuing to monitor performance at this time.
Aug 14, 10:01 EDT
Update - We are seeing improvements within the system and are continuing to monitor performance at this time.
Aug 14, 09:55 EDT
Investigating - We are currently investigating intermittent issues within our ICP platform.
Aug 14, 08:08 EDT

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Resolved - This incident has been resolved.
Jul 31, 10:17 EDT
Monitoring - A corrective action has been implemented to address the performance degradation.

System performance has improved and services are operating normally. We are actively monitoring the environment to ensure continued stability.

Customers should see normal application responsiveness. We will continue monitoring before closing this incident

Jul 31, 09:29 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 31, 09:24 EDT
Investigating - We are investigating reports of degraded performance. Customers may experience intermittent errors, slower-than-normal response times, or delays when performing certain actions.

We will provide additional updates as more information becomes available.

Jul 31, 09:18 EDT