Resolved -
This incident has been resolved.
Jul 2, 10:09 EDT
Monitoring -
Version 3.0.1 is now available in the app store to resolve the issue with the application crashing when utilizing new charting or creating a follow-up for P+/iPad EHR customers.
Jul 1, 15:33 EDT
Update -
We have identified an issue with Version 3.0.0 of our iPad application which causes the application to crash when utilizing new charting or creating a follow-up for P+/iPad EHR customers. Only a small number of clients have updated to Version 3.0.0, and we've removed it from the Apple Appstore while we work through a fix.
We have submitted a new release with a fix to the Apple Appstore and they are currently reviewing the release. The app review process can take up to 24 hours.
Jun 30, 16:43 EDT
Update -
We have identified an issue with Version 3.0.0 of our iPad application which causes the application to crash when utilizing new charting or creating a follow-up for P+/iPad EHR customers. Only a small number of clients have updated to Version 3.0.0, and we've removed it from the Apple Appstore while we work through a fix.
We have identified the issue and are submitting a new release to the Apple Appstore for review. The app review process can take up to 24 hours.
Jun 30, 15:24 EDT
Update -
We are continuing to work on a fix for this issue.
Jun 30, 14:20 EDT
Identified -
We have identified an issue with Version 3.0.0 of our iPad application which causes the application to crash when clicking on the image and charting tables in the follow-up view. Only a small number of clients have updated to Version 3.0.0, and we've removed it from the Apple Appstore while we work through a fix.
We have identified the issue and are submitting a new release to the Apple Appstore for review. The app review process can take up to 24 hours.
Jun 30, 14:19 EDT
