Update - Our teams continue ongoing efforts to restore normal HL7 message processing for affected customers. Message processing continues, but delays may persist for some customers while recovery activities remain in progress.
We are actively monitoring the environment and implementing additional measures as needed to help restore normal processing. Further updates will be provided as they become available.
Sep 10, 2026 - 17:03 EDT
We are actively monitoring the environment and implementing additional measures as needed to help restore normal processing. Further updates will be provided as they become available.
Sep 10, 2026 - 17:03 EDT
Monitoring - We are seeing continued improvement in HL7 message processing for affected customers. While some delays may still occur as remaining backlogs are reduced, recovery efforts are progressing and our teams continue to monitor the situation closely.
Sep 09, 2026 - 16:53 EDT
Sep 09, 2026 - 16:53 EDT
Update - Mitigation efforts are underway, and messages continue to process while backlogs are reduced. Additional updates will be provided as progress is made. Thank you for your patience.
Sep 09, 2026 - 15:55 EDT
Sep 09, 2026 - 15:55 EDT
Identified - We are aware of an issue causing delays in HL7 message processing for a subset of customers. As a result, some integrations may not reflect updates in real time.
Our teams are actively working to mitigate the issue and restore normal processing. Messages are continuing to process, but delays may be longer than expected while backlogs are reduced.
We will share additional updates as they become available.
Sep 09, 2026 - 14:18 EDT
Our teams are actively working to mitigate the issue and restore normal processing. Messages are continuing to process, but delays may be longer than expected while backlogs are reduced.
We will share additional updates as they become available.
Sep 09, 2026 - 14:18 EDT
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