Some customers experiencing and issue with the AdvancedMD integration

Incident Report for Nextech

Resolved

Messaging has been restored for all AdvancedMD clients and any missed messages have been reprocessed.

Posted Oct 11, 2024 - 12:11 EDT

Update

We are continuing to investigate the issue with AdvancedMD and do not expect any additional customers to be impacted.

Posted Oct 11, 2024 - 10:16 EDT

Update

We are continuing to investigate the issue with AdvancedMD.

Posted Oct 10, 2024 - 18:13 EDT

Investigating

We're currently addressing an issue with the integration to AdvancedMD, which may affect a small group of customers. Our team is actively collaborating with AdvancedMD to identify the cause and implement a solution as quickly as possible.

Posted Oct 10, 2024 - 16:35 EDT

This incident affected: Nextech EHR (powered by IntelleChartPRO).