NexCloud Service Disruption

Incident Report for Nextech

Resolved

This incident has been resolved.
Posted Oct 29, 2026 - 12:56 EDT

Monitoring

NexCloud service has been restored, and we are seeing successful customer connections. The team continues to monitor the environment to ensure service remains stable.
Posted Oct 29, 2026 - 10:12 EDT

Identified

The team has implemented a recovery action and is monitoring the environment as services recover. We are continuing to validate service availability for affected customers.
Posted Oct 29, 2026 - 09:55 EDT

Investigating

We are investigating an issue affecting access to NexCloud services for some customers. Our teams are actively working to identify the cause and restore normal service. We will provide additional updates as more information becomes available.
Posted Oct 29, 2026 - 09:39 EDT
This incident affected: Nextech NexCloud.
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