Intermittent Errors

Incident Report for Nextech

Resolved

Our development team was able to work with Microsoft to Resolve the issue

Posted Sep 12, 2024 - 13:37 EDT

Update

We are seeing fewer occurrences today but are continuing to work with Microsoft to identify the cause of the issue and a solution.

Posted Sep 11, 2024 - 14:28 EDT

Update

We have enabled logging to help trace the intermittent outages as traffic resumes tomorrow morning. We will continue to work with Microsoft on identifying the cause

Posted Sep 10, 2024 - 21:35 EDT

Update

We are continuing to work with Microsoft to identify Root Cause

Posted Sep 10, 2024 - 19:14 EDT

Identified

Some users may experience intermittent errors related to Virtual Machine connections. We are working with Microsoft on a resolution.

Posted Sep 10, 2024 - 14:14 EDT

This incident affected: Nextech NexCloud.