This has been resolved and we are continuing to monitor the performance.
Posted Aug 14, 2026 - 10:07 EDT
Monitoring
A corrective action has been implemented.
Service functionality has been restored, and we are actively monitoring system performance to ensure stability and confirm that the issue has been fully resolved.
We will continue monitoring and provide confirmation once validation activities have been completed.
Posted Aug 14, 2026 - 09:25 EDT
Identified
We have identified the cause of the issue and are working on a resolution.
While work is ongoing, some customers may continue to experience inability to log in, application errors, and intermittent access issues. We are prioritizing restoration efforts and closely monitoring the environment.
Our next update will be provided once implementation progress has been confirmed.
Posted Aug 14, 2026 - 09:08 EDT
Investigating
We are investigating reports of an issue affecting login and access functionality. Customers may experience inability to log in, application errors, and intermittent access issues.
Our team is actively working to determine the cause and assess the scope of impact. We will provide additional updates as more information becomes available.
We apologize for the disruption and appreciate your patience.
Posted Aug 14, 2026 - 07:51 EDT
This incident affected: Nextech Practice Management (powered by Practice+).