P+ - Missing Merchant: Users unable to select Merchants from POS

Incident Report for Nextech

Resolved

This incident has been resolved.
Posted Apr 14, 2026 - 11:11 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 14, 2026 - 11:01 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 14, 2026 - 09:31 EDT

Update

We are continuing to investigate this issue.
Posted Apr 14, 2026 - 08:59 EDT

Investigating

We are actively investigating this issue.
Posted Apr 14, 2026 - 08:51 EDT
This incident affected: Nextech Practice Management (powered by Practice+).