SFTP connectivity issues

Incident Report for Nextech

Monitoring

Due to a recent update to the host keys for sase2integrations.blob.core.windows.net, some customers may experience SFTP connectivity issues when attempting to connect.

If you encounter this issue, please verify whether your SFTP client is prompting you to accept or update the server's host key. If prompted, select Download, Accept, or the equivalent option within your client to update the host key and restore connectivity.

If your SFTP client is unable to automatically download the updated host key, please follow Microsoft's guidance for manually updating the host key:

Documentation: https://learn.microsoft.com/en-us/azure/storage/blobs/secure-file-transfer-protocol-host-keys

Updated Host Key Information
Host Key Type: ecdsa-sha2-nistp256
SHA256 Fingerprint: 4l1eLyyxYp4J+nCuTJZturL+D7m0bpPmqvUHqbWUa1M
Public Key:AAAAE2VjZHNhLXNoYTItbmlzdHAyNTYAAAAIbmlzdHAyNTYAAABBBF+S+zJF8l89TKL3m0Aqv9BY0Pmp/0xBXy2hTGuVUjDViL4dB5vnON1yO9nXKoidtWv1GluEk5zMG2VJY9I6K9M=

If you continue to experience connectivity issues after updating the host key, please contact Support for further assistance. We apologize for any inconvenience and appreciate your patience as we work to ensure a secure and reliable connection experience.
Posted Jul 09, 2026 - 17:06 EDT
This incident affects: Nextech EHR (powered by IntelleChartPRO).